Founded in 2011 to fix a facilities management industry that was fundamentally broken, Cloudfm has always striven to be decades ahead in doing things differently – we recognise that you want to be able to manage your building portfolio in a cost-effective, compliant and quality-led way. Transparency and technology are our thing. Our in-house developed tech underpins the best people and the most efficient processes – there are no gaps in information, no manipulated data and only the best relationships with our clients and supply chain. Why not be part of it too?
Our award-winning FM solution leads with our internally-developed technology, backed up by the best people and the most stringent processes. No one can influence or manipulate our data. This means you can trust what you see. No hidden agenda, no hidden costs.
Our consultancy service works with some of the best-known organisations in the world to optimise FM procurement and delivery, manage risk and control costs. Providing impartial advice and support, our experts can work with you in a way that suits your business – either offering a purely consultative review service, or a more hands-on approach.
Not just another dashboard – our technology caters for your business in a way that’s meaningful for your maintenance management, from full cost control to live task progress. It doesn’t end there, with our sister company, Mindsett, we also combine the latest IOT and AI developments to reduce costs and eliminate energy waste.
The FM industry isn’t known for keeping its promises so we understand that you probably have a healthy dose of cynicism when it comes to believing what we say. What’s really different with Cloudfm? It sounds simple, but the reason we were formed is actually the reason you can trust us. We were founded with a purpose, not one that is based around money but one that is about making a real difference. We exist to restore trust in the FM industry by changing the rules. And this underpins everything we do.
Environmental sustainabiity forms part of our overall Environment, Social and Governance (ESG) commitments below. Having identified carbon emissions in our supply chain as our biggest environmental impact area, we are now striving to work with our partners to collaborate and decarbonise our business.
We focus on CO2, where we have the biggest environmental impact. We have had our short and long term carbon emissions targets approved by the Science Based Target initiative (SBTi) to reduce scope 1, 2 and 3 emissions by 90% and become net zero by 2035.
People are integral to Cloudfm, and we are committed to being a diverse employer that encourages our team to develop, deliver, have fun, and feel supported in a flexible working environment. We carry out regular surveys with our employees to count our employee Net Promoter Score (eNPS) and we take the comments from these surveys to adapt our approach. We have targeted an eNPS of 80 by 2025.
We incorporate sustainability in our business decisions and recently assessed ourselves using the external sustainability ratings provider, EcoVadis. We achieved a Silver award in the 82nd percentile for our industry and this year, we are improving things further and aiming for Gold, with the intention to get the highest rating, Platinum, by 2025.
We’re proud to sponsor championship and T20-winning Essex Cricket Club who play at the Cloud County Ground in Chelmsford. There is a great affinity between our business and the Club when it comes to teamwork, values and investing in talent, and of course we’re proud to support a team in proximity to our birthplace in Essex in 2011 and that is still home to our Innovation Hub and HQ.
Charity is also important to Cloudfm and we match fund our colleagues when they fundraise for charities close to their hearts.
It’s important for you to have trust in those leading your maintenance contract or project, that’s why our leadership team are all experts in their fields. From exceeding deliverables and working in partnership with you on commercials to supporting your in-house communications and supplying you with the most up-to-date technology, our team lead the way in the best of FM, consultancy and tech delivery.