There are many outdated paper processes when it comes to maintenance. With the invention of Computer Aided Facilities Management, many of these processes were simply digitised and not made fit for purpose. CAFM is reliant on people recording accurate data and doesn’t cope well with human error – one wrong piece of information gets recorded and the whole output is skewed.
The challenges of quality, efficiency and safety in the FM industry persist. Compliance levels remain low, staff are poorly paid and demotivated, and margins are squeezed.
Find out how technology can be better harnessed to overcome these challenges, and why people are still so important.