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Sustainability and ESG at Cloud


Our Sustainability Strategy Pillar seeks to incorporate sustainability into our business, so it threads throughout everything we do and delivers tangible change.

Our ESG commitments

Environmental sustainabiity forms part of our overall Environment, Social and Governance (ESG) commitments below.  Having identified carbon emissions in our supply chain as our biggest environmental impact area, we are now striving to work with our partners to collaborate and decarbonise our business.


We focus on CO2, where we have the biggest environmental impact.  We have had our short and long term carbon emissions targets approved by the Science Based Target initiative (SBTi) to reduce scope 1, 2 and 3 emissions by 90% and become net zero by 2035.


People are integral to Cloudfm, and we are committed to being a diverse employer that encourages our team to develop, deliver, have fun, and feel supported in a flexible working environment.  We carry out regular surveys with our employees to count our employee Net Promoter Score (eNPS) and we take the comments from these surveys to adapt our approach.  We have targeted an eNPS of 80 by 2025.


We incorporate sustainability in our business decisions and recently assessed ourselves using the external sustainability ratings provider, EcoVadis.  We achieved a Silver award in the 82nd percentile for our industry and this year, we are improving things further and aiming for Gold, with the intention to get the highest rating, Platinum, by 2025.

The chart here shows our environmental sustainability status at close of 2022 and what we are targeting in 2023.  Read our end of year report for 2023 here: 

Sustainability Targets      

Sustainability Goals for 2023


Cloudfm and Customer Goals 

  • Strengthen our carbon reduction offering using our Mindsett platform
  • Calculate the product carbon footprint of our PRISM hardware
  • Assess our own fleet for feasibility of HVO fuel and electrification
  • Develop opportunities for remote engineering

Supply Chain Goals

  • Capture more carbon data from suppliers to improve scope 3 accounting
  • Pilot Lightfoot telematics to improve driving efficiency
  • Integration and development of Freedom app for enhanced scheduling
  • HVO and electric vehicle phase-in - planning and collaboration

Social and Governance Goals


  • Improve ESG score through EcoVadis recommendations
  • Volunteering to enhance biodiversity around our office
  • Promote low carbon food options
  • Recommend sustainability-related training to our employees
  • Create sustainability resources for employees to access


  • Embed responsibility for ESG throughout the business, through department ambassadors and employee communications
  • Procure 100% renewable electricity
  • Identify initiatives to reduce business travel carbon
  • Enhance sustainable procurement policy and code of conduct
  • Measure CO2 related to key events/workflows


As a thread throughout our business, sustainability and ESG is the responsibility of everyone:

Starting with our Executive Board, through to our Operations teams, Supply Chain Partners and Product/Technical development teams; our People, Processes and Culture are aligned to run the ESG thread through the way we operate, communicate and deliver our services to our clients. 

Contact us

Want to know more about our ESG commitment? Drop us a line.

Contact Cloudfm