As we continue to expand our UK Operations and in recognition of the influence of the Operations team on our business success, we’re excited to announce the promotion of our Group Operations Director, Katie Harvey to our Executive Board.
With ten years of dedicated service at Cloud, Katie has demonstrated exceptional leadership across various domains, from reshaping helpdesk support to account management and supply chain optimisation. Since taking on the role of director of operations, Katie has spearheaded transformative initiatives in client service delivery.
“I’m excited to take on this role at such a pivotal time for the company. My goal is to build on our strong client relationships, ensuring our operations remain agile, customer-focussed, and future ready. I’m looking forward to working closely with our teams to drive sustainable growth and innovation through our ground-breaking technologies, optimising client experience, and furthering our culture of continuous improvement, in line with our company values.” – Katie Harvey, Group Operations Director
Cloud Chief Commercial Officer, Terry Mills said: “Katie has been the driving force behind significant changes in our service delivery to clients. She is an outstanding member of the client services team, and her promotion to our Executive Board will ensure we continue to place customer success at the heart of everything we do.”
Jeff Dewing, Chief Executive Officer at Cloud, commented: “Katie’s appointment to the Board balances the gender representation of our senior executive team, realising one of Cloud’s key Diversity, Equality and Inclusion ambitions, and bringing the value and strength of all that our business has to offer, to our strategic vision.”
Who are Cloud’s Executive Board? – https://www.cloudfmgroup.com/about-us/our-people/