Speaking with Nicky Ramage – Project Manager at Business Focus magazine, Cloud’s CEO, Jeff Dewing explores how Facilities Managers can focus on reliable control of their estates through culture-led models.
While traditional facilities management pricing is built around inputs like hourly rates and call-out fees, that structure distorts behaviour
“You’ve got a client trying to reduce cost, and a supplier trying to increase it to survive. That creates bad behaviour and negative outcomes.”
“Instead Cloud focuses on outcome-based delivery, where performance is measured against agreed value rather than activity levels. Financial accountability is built into the contract structure….”
See full copy here: BF149-Cloudfm
If you’d like to know more about Cloud’s SmartTech + Smart People approach to Smart FM – see here: https://cloudfmgroup-20005040.hs-sites.com/introducing-cloud-freedom-and-mindsett