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Doing the right thing

Doing the right thing

Businesses have a responsibility to be ethical. If they fail to live up to this responsibility, employees may leave, customers defect and suppliers disappear.

FM is a sector in which borderline-exploitative practices are common – extended payment terms, low pay, poor training, over-optimistic reporting, and even work charged for but not delivered.

So, in an industry of the ‘wrong’ thing, how do we make sure we’re doing the right thing?

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